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Class Policies

REGISTRATION & DEADLINES
No prior experience is required for our online classes. Register on our website by the deadline for each class to receive your class kit in time. Classes are designed for ages 15 and older. If you have any questions about whether a class is age appropriate, please contact us. Some classes have multiple sessions, so be sure to check the dates and times listed. Each person who is planning to attend a class must register. All online classes are taught via Zoom.

RECORDINGS
Classes are recorded and made available to registered students for ten days after the class.

TOOLS & MATERIALS
A class kit, which is mailed via USPS to the address you provide at registration, contains materials for the class. You’ll need to have some items on hand, however, so check the materials list for the specific class you are registered.

Your class kit will ship approximately 2 weeks before the class session. If you have registered for multiple classes, kits are often shipped independently. If you order additional merchandise from our website it will ship separately from your kit one to three business days from when you placed your order.

ONLINE CLASS LINK 
By the Monday before the class date we’ll email you the Zoom login link, the list of materials you need to have on hand (also available with the class info on our website), and information on any pre-class prep. You’ll also receive a reminder email the day before the class. No email? First, check your spam folder, then double check the email address you used at registration. It's on your order confirmation. Still an issue? Contact twohandsclasses@gmail.com.

CANCELLATIONS/REFUNDS
For cancellation made 3 weeks before class we can either issue a refund or apply the funds to another class. We deduct the price of the class kit plus shipping if we’ve already shipped the kit, and we retain a $10 processing fee for EACH class cancelled. If you cancel fewer than 3 weeks before the class there is no refund or credit. If Two Hands Paperie cancels a class, we’ll contact you by email and refund the FULL class fee.

PRIVATE GROUP CLASSES
Have friends in far flung places? Enjoy chatting, laughing, and crafting together as a group by arranging a private virtual class. Email twohandsclasses@gmail.com for more information.